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| Delivery Information
LOCAL DELIVERY
We deliver fresh flowers, roses, planters and occassion flowers to most of the Metropolitan San Antonio area. When ordering on line we charge a flat fee of $8.00 for each delivery in our local delivery area.
In compliance with state and federal tax laws, sales tax will be added to your order where applicable.
Please make sure that your order information is accurate and complete in order to avoid delivery delays. Be sure and enter a daytime phone number where you may be reached if we have any questions.
NON LOCAL DELIVERY
You should contact us directly to place an order out of our delivery area. The prices may be higher. There is a $30.00 minimum and a $5.00 relay charge. Please consult one of our associates for pricing by calling (210) 558-1000.
Please review our zip code list to determine if your delivery is local. If your recipient is not on our zip code list then it will be considered a non-local delivery.
The pricing found on our products page does not apply to non-local deliveries. In other words, the pricing will be higher for similar items delivered out of our local delivery area.
Delivery times and dates may be limited on non-local deliveries.
INTERNATIONAL ORDERS
We will not be able to process international orders online. We would be happy to process the orders over the phone, by calling (210) 558-1000. There are additional fees associated with overseas orders. In addition, you will want to place your order at least 3 days in advance of when you would like it delivered. There are no weekend deliveries.
TO CHECK THE STATUS OF AN ORDER
Dial (800) 495-9881 or 558-1000 to check the status of an order. Please wait at least one hour after placing an order on line before contacting us to allow sufficient time for the information to be processed.
DELIVERY TIMES
For orders placed on line, delivery is available for same day if the order is placed before 12 noon CST. Alternatively, you may also call your order in directly. (For orders delivered Monday-Saturday only.) If you contact us directly before 12:30 p.m. we should be able to accommodate same day delivery.
Please call the store directly for Sunday deliveries
We will do everything possible to get your order out in a timely fashion. However, we are unable to guarantee a time of delivery. We reserve the right to use the full business day to deliver your order (9 a.m. To 5 p.m.). Incomplete or incorrect address or phone numbers may delay delivery.
If the recipient is at work all day, we suggest sending the arrangement to the workplace.
Funeral orders are our highest priorities and we will make every accommodation to make the viewing times. If you have placed your order too late, we can make other arrangements or have something sent to the home of the family.
PRODUCT AVAILABILITY
Product prices and delivery charges for the week of floral holidays may vary.
The containers and arrangements may vary in size and appearance. If a particular flower or container is not available, an item of similar quality and value will be substituted. This will be dependent on availability and design interpretation.
DELIVERY POLICY
If the recipient is not home when a delivery is attempted, we will do one of the following:
Leave a note on the recipient’s door asking the recipient to call the shop and arrange a time for re-delivery.
Call the recipient to make arrangements for re-delivery.
Leave the delivery at an adjacent neighbor's.
Leave the arrangement at the front door, if it is in a covered area and weather permits.
We will contact you if we have any problems with the delivery.
HOSPITALS
Click here for information on delivery to hospitals.
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Any Occasion